FAQ – Los Cabos Tennis Open
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FAQ

When is the tournament’s date?

The 2024 edition for the Mifel Tennis Open by Telcel Oppo is scheduled for February 19-24th, 2024.

Where can I buy my tickets?

There are three options to get your tickets:

  • Online: through the tournament website in the ticket section (https://loscabostennisopen.com/en/tickets-2024)
  • Box Office: Paseo de los Tamarindos 400-A Bosques de Las Lomas, Mexico City
  • Box Office Cabo Sports Complex: Corredor Turístico SJC-CSL Km 18.5 Cabo Real, 23405 San José del Cabo, B.C.S.
  • Phone: +52 (55) 2167-3232 or +52 (55) 2167-3055
What does my ticket include?

The ticket includes access to the main stadium, grandstand and alternate courts. You can also have access to the commercial area and the food court.

Are tickets sold per match or per day?
Tickets are sold per day, which means that you have the right to watch all the games that are played on the day that corresponds to your ticket.
From what age do children have to pay a ticket?

Children from 3 years old have to pay a ticket

Where is the tournament located?

Mifel Tennis Open by Telcel Oppo it is located in Los Cabos, BCS.
Address: Corredor Turístico SJC-CSL Km 18.5 Cabo Real, 23405 San José del Cabo, B.C.S., México.

Does the venue have public parking?

Yes, the venue has public parking

From what time can I enter to the facilities?

The time of entry will be one hour before the first match of the day starts.

Where can I find all the daily tournament information, such as order of play, scoring, draw, program etc.?

During the tournament every day you will find all the information on our website loscabostennisopen.com and on our social networks (Instagram, Twitter and Facebook). Also, we will be delivering a Daily News with the information corresponding to the matches, players, official draw, order of play, results and more.

How many courts does the venue have?

The tournament’s venue, Cabo Sports Complex, has one main stadium, one grandstand, three additional courts and two practice courts.

Is there any special care for the disabled?

Yes, we do have facilities within the stadium. We also have special seats and their companion.

Can I bring food or beverages into the venue?

No, food and beverages may not be brought onto the tournament grounds but may be purchased onsite.

When will I know which players will participate in the tournament?

The entry list will be announced two weeks before the tournament. This list may vary until the day before the tournament starts.

When will be the qualy played and how much do they cost?

The qualy tournament is played on Saturday, February 17 and Sunday, February 18 and entry will cost $300.00 mxn on Saturday and $500.00 mxn on Sunday.

When is Kids Nite at Mifel Tennis Open by Telcel Oppo?

The Kids Nite will be on February 17th, and the entrance will cost $300.00 mxn.

Can you leave and re-enter the event the same day?

No, once you have exit the complex, entry will not be allowed to re-enter within the same ticket.

Can I bring a photo or video camera?

No, unfortunately due to tournament policies professional cameras are not allowed.

Can I bring my backpack?

No, unfortunately due to tournament policies we cannot allow backpacks in the venue. Only woman handbags.

What items are banned from entry to the tournament?

Alcohol, weapons, illegal substances, glass, open beverage containers and hard-sided bags/containers are not permitted. No outside food and beverage are allowed into the Mifel Tennis Open by Telcel Oppo.

Prohibited items that are discovered during bag inspections must either be returned to your vehicle or discarded. Mifel Tennis Open by Telcel Oppo
will not provide storage for these items. Guests arriving by public transportation must take caution not to bring any prohibited items, as no exceptions will be made.

Follow us:

Contact:

Location:

Contact:

  • info@abiertoloscabos.com

México:

  • 55 2167-9606
  • 55 2167-3055

 

Outside Mexico:

  • +52 (55) 2167-9606
  • +52 (55) 2167-3055
  • 1 (800) 383-9650

Los Cabos:

  • (624) 156 0534

© MEXTENIS S.A. de C.V.  ALL RIGHT RESERVED

IT´S IMPORTANT TO READ THIS DOCUMENT IN DETAIL BEFORE STARTING THE ACCREDITATION PROCESS.

The accreditation for national and international media must be done through the website from June 19th, 2023 until July 17th, 2023. It´s important to mention that under no circumstances will media applications be received after the closing date.

All applications for national and international media accreditation must comply with the following requirements established by Mextenis:

GENERAL REQUIREMENTS FOR ACCREDITATION

  • The journalist, photographer or cameraman selected to cover the event by each media outlet must complete the corresponding application form.
  • Accreditation applications will only be considered if they were issued through the official procedure on the website.
  • As part of the accreditation process, the director or editor of each media outlet must submit a letter (company letterhead) NOT BLANK,  providing a description and name of the journalist, photographer and/or cameraman who will be covering the event. It will also be necessary to attach the media kit (media presentation).
  • If you are a freelance journalist or photographer, you must provide witnesses to your work and portfolio, as well as an official letter  (letterhead) signed by a media outlet for which you work and who endorses your work.
  • No application will be considered complete until the letter from the editor or publisher has been received. Please send your letter of assignment with the application.

Once you have pre-registered online, you will receive a confirmation email with the information (address, date & time) and details to pick up your accreditation. You will need to present an official ID.

Pre-registration does not guarantee that your application will be accepted. 

SPECIFIC REQUIREMENTS FOR CREDITATION

1. Websites

Websites that are associated with any other print, television or radio media that have previously applied for accreditation may be credited proven they meet the necessary requirements.

A maximum of one (1) web journalist without a photographer may be credited. A website (imagenshop.com) will be available for downloading graphic and audiovisual content during and after the event. This material can be downloaded free of charge and will be available to all.

The applicant must submit audited traffic data of the last two years (expressed as unique IP addresses per year).

2. Radio

Only one (1) reporter will be credited.

3. Televisión

A maximum of one (1) reporter, one (1) cameraman and one (1) editor may be credited.

Television networks wishing to be credited must comply with the following regulations:

  1. ESPN has the exclusive broadcast rights of all live the matches during the event.
  2. No media will be allowed to broadcast and/or record images of matches inside the Main Stadium, Grand Stand and alternate fields.
  3. The use of images will only be allowed to be included in News Access summaries and will not be allowed to commercialize such material for any reason.
  4. In any case they cannot exceed 2 minutes of total duration per day during the event and may only be used 48 hours after the production of such material.
  5. In the event that any broadcast media intends to use images from the event, it may do so exclusively by using the ESPN material.
  6. No media present at the event may LIVE STREAM the event in the Main Stadium, Grand Stand or any alternate court using professional cameras, tablets, cell phones and/or any electronic device.
  7. All photographers, reporters and cameramen must be duly identified with the accreditation of the event and must carry it at all times, as well as wear the numbered jacket to enter the Stadium, Grand Stand and any alternate court.

4. Printed Media

Only (1) reporter and (1) photographer will be credited.

5. Agencies

Only (1)reporter and (1) photographer will be credited.

NOTIFICATION LETTER

Once the registration is correctly completed, you will receive an email notification confirming that the data was received correctly and that the application is in the process of approval.

Each application is handled on a personal basis, so there is no estimated response time for each application.

If your application is approved, you will receive an e-mail with an ONLINE PRE-REGISTRATION CODE (this code is personal and non-transferable, since it has particular accesses and must match the name of the application or applicant).

This code must be entered in a link that you will receive with your confirmation email to complete the registration process and receive your accreditation letter, which will indicate the date, place and time you will have to pick up your accreditation.

Creditations will not be issued after the date indicated.

Press Room

The Press Room will be operating from Saturday, July 29th until August 5th, 90 minutes after the end of the event.

The press room will be equipped with:

  • WIFI service
  • Work stations
  • Printers
  • TV Screens with CCTV
  • Continuous coffee break

Photographers' and cameramen's badges will be handed out in the press room.

There will be a website (www.loscabostennisopen.com) for which both credited and non-credited media will have access to download content, graphic and audiovisual material before, during and after the event. The material available will be free of charge for all media.

PRESS REGULATIONS | MIFEL TENNIS OPEN by Telcel OPPO

  • All media representatives (reporters, photographers and cameramen) are responsible for wearing their accreditation visibly during the event at all times.
  • THERE WILL BE NO EXCEPTIONS FOR ACCESS ON THE DAY OF THE EVENT WITHOUT THEIR ACCREDITATION.
  • The creditation only grants access to the spaces and schedules delimited by the event indicated.
  • It is strictly forbidden to request autographs or take personal photographs within the event facilities and during the duration of the event. Any person seen violating this rule will be expelled from the event.
  • All photojournalists must wear a PRESS jacket to be able to remain in the photographers' corridor of the stadium and the alternate courts.
  • Inside the stadium (in the stands), photographers will be allowed to set up in the area indicated to them. There will be only one access to enter and exit the stadium, which will be informed in the press room, and they will have a certain amount of time for other media to take their shots.
  • The use of drones and live transmissions is strictly prohibited during the matches taking place at the event and in all areas of the complex. Any person caught using a drone or identified as transmitting live will have his/her accreditation withdrawn and will be expelled and banned by the Company and for any future events (TV, Web, Social Networks).
  • No food or beverages may be allowed into the photographers' aisle or bleachers.
  • It is strictly forbidden to bring alcoholic beverages into any work áreas or spaces.
  • Any violation of these regulations will result in the permanent withdrawal of the accreditation.

SINCERELY
Organizing Committee

MEDIA OFFICER
América Jiménez
america@mextenis.com